Category: Parallels Helm

Helm Scheduled Tasks error

Suddenly and without any warning my server stopped recording bandwidth and space usage. After much investigation and without proper support from parallels for one more time I discovered through trial and error that a file in C:\Program Files\Parallel… more »

Failed to login to the Account ADMIN as the specified credentials are invalid

Yet another problem with HELM.Yesterday and for no reason whatsoever my admin username/password were no longer accepted by HELM and I could not reset the admin password (password reset failed error message).I tried many things without success and… more »

Helm cannot get list of email accounts from hmail server

HMail server appears to be working without problems but I cannot add a new email account or alias and cannot get a list of existing email accounts through the helm control panel. All existing email accounts are working normally though and can be accessed… more »

Parallels Helm cannot reseller can no longer delete customer account

Suddenly one of my resellers stopped being able to delete a customer account and was getting the following error Unable to perform the requested action as this Login has insufficient permissions The rest of the resellers on the server however were… more »

Parallels Helm initial thoughts

Having decided to use Helm as the control panel for a windows service for the first time I have to say that my initial possitive thoughts about the features and ease of installation of the program have been overtaken by the performance of a buggy piece o… more »

Install squirrelmail to Parallels Helm 4.1 as an application package (APS)

I recently needed to be able to offer squirrelmail 1.4 to customers using Parallels Helm 4.1 I downloaded the latest version of squirrelmail and bundled it up so that it can be added as a package in the control panel. The config file is based on th… more »

Install phpMyAdmin to Parallels Helm control panel as an application package

I tried recently to add phpmyadmin on my parallels helm control panel but found little help from the forums and found the developers documents poor (as usual for Helm). I decided to create my own phpmyadmin parallels helm application package. Please n… more »

Parallels Helm Unable to create email alias

Exception occured whilst adding email alias. at hMailServer.AliasClass.Save() at WHA.Helm.Providers.hMailProvider.AddAlias(ProviderData CommandData) It looks like Helm 4 does not support hmail server 5. I had to install hmailserver 4 to get email alia… more »