Parallels Helm cannot reseller can no longer delete customer account
By admin on Jul 22, 2009 | In Parallels Helm | Send feedback »
Suddenly one of my resellers stopped being able to delete a customer account and was getting the following error
Unable to perform the requested action as this Login has insufficient permissions
The rest of the resellers on the server however were able to delete accounts without problem. After several hours of searching and contacting parallels support the resolution was simple
The problem is insufficient account permissions for the reseller.
What I did was going to Home > Account Settings > Customer Account Roles, selecting the 'Reseller' role (the only available),
selecting 'Specify Permission' instead of 'Pre-defined Roles' in its configuration page and adding the 'Delete Account Profile' from 'Available Permissions' to 'Selected Permissions'.
Then I saved the changes I made and successfully deleted again...
Trackback address for this post
Trackback URL (right click and copy shortcut/link location)
Feedback awaiting moderation
This post has 438 feedbacks awaiting moderation...
Comments are not allowed from anonymous visitors.
| « squirelmail not connecting to hmail server - imap error | Parallels Helm initial thoughts » |